How OneHavn works

Aging at home involves many moving parts — appointments, home safety, communication, follow-ups, and more. What families consistently tell us is they don’t lack resources, they lack a single trusted person accountable for the full picture.

OneHavn organizes, oversees, and anticipates needs so you can have confidence that nothing is overlooked.

We start with a short phone or video conversation to understand your situation, priorities, and concerns.

Understand

Once we understand the landscape, OneHavn becomes the point of responsibility: coordinating professionals, tracking follow-through, anticipating friction, and communicating clearly as needs evolve.

Oversee

Instead of fragmented notes and multiple vendors, you have one accountable contact. OneHavn takes responsibility for continuity, oversight, and informed follow-up — so you don’t have to manage the details on your own.

Accountability

This process is built around peace of mind and proactive attention rather than task completion. OneHavn focuses on outcomes — early detection of concerns, consistent follow-up, and reliable communication with families.

What happens after we start

After you begin working with OneHavn, your concierge gets to know your home, preferences, and routines.

Requests are handled through one team, and we coordinate with trusted, licensed providers as needed. After each visit or project, we follow up and adjust the plan if needed.

You remain in control at every step.

Clear boundaries

  • OneHavn is a non-clinical concierge service.

  • We do not provide medical or personal care.

  • We do not provide financial or insurance advice.

  • We do not perform construction work ourselves.

  • All services are coordinated through licensed, insured professionals.

  • OneHavn is not an emergency service.

Let’s start with a conversation

A short conversation can help you understand what support is available and whether OneHavn is the right fit.